About Us
Discover Fountain Lakes Storage
Where local, family values meet state-of-the-art storage facilities.
Family-Owned Storage Expertise
Crafting premier storage units with a personal touch.
Fountain Lakes Storage: Where family values meet state-of-the-art storage facilities. Led by Michelle Otto, her husband Jim, and daughter, Jessika, we’re keeping self-storage simple, yet modern in St. Charles, one unit at a time.
The Otto family is hands-on in every aspect. Jessika manages operations with precision, while Theo ensures top-tier property management, making storage seamless and secure.
Our approach is personal, not just business. With over 25 years in storage, we offer Platinum Customer Service that outshines the big players, proven by our five-star customer ratings.
The Local Difference
More than just storage.
Experience the Otto family touch at Fountain Lakes Storage, where your possessions receive more than just space. Our family-owned facility ensures safe, clean, and secure storage, turning units into a second home for your valuables.
Comprehensive
Security
Unmatched protection with state-of-the-art surveillance and secure access.
Convenient Storage Options
A variety of unit sizes and flexible plans tailored to your needs.
5-Star
Customer Service
Exceptional, personalized service that consistently earns five-star ratings.
Comforts
of Home
Warm, welcoming spaces making you feel right at home with your belongings.
Core Values
We prioritize people.
We operate our business on three principles that guide our behaviors, decisions, and strategies:
Family First
Our clients are honorary members of the Otto family. We take pride in our repeat customers and creating customized storage solutions that truly meet your needs. We expertly store your possessions while passionately believing in people first.
Transition and Transformation
The work we do signifies a period of transition for our customers. As you create the next chapter of your life, we’re here to support this evolution with a safe and convenient storage experience that puts people first.
No-nonsense
Storing your belongings shouldn’t be complicated for busy people in transition. We provide zero deposits, zero contracts, zero hidden fees. No bull, no strings. Just easy, safe, convenient solutions to fit your lifestyle. Store your stuff and go live your best life!
Supporting our community.
At Fountain Lakes Storage, every storage unit is a narrative in its own right. We honor the role we play in your life’s transitions, be it moving, renovating, managing a small business, downsizing, or storing college dorm items. Our commitment to providing convenient and affordable storage solutions makes us a neighborhood favorite.
Deeply rooted in the communities we serve, Fountain Lakes Storage remains an active partner in the New Town and surrounding St. Charles County areas.